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In fact, a consumer research study from Oracle found that 90% of customers said the “Live Chat” button gives them confidence that they can get help if they need it.
Live chat allows you to give quick answers to questions about your products, solve problems faster, and assure your customers that you’re there when they need you.
You may also be aware that while live chat and instant messenger applications (i.e.
Facebook and Google ) do share some similarities — for instance, they both allow you to chat and transfer files — these platforms have distinct differences.
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You can Chat As Guest with many limitations, this will allow you to try if you like the environment.
Registering a User Account allows you to have all the Social features of our Chat, post on the wall, send and receive Friendship requests, have a detailed Profile and more.
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What you need to know The real world is not so far from the Virtual world, in a Chat you can be whoever you want but this can still create consequences.
Here we will do our best to protect you from the dangers, you have several tools available, you can report abuse with a simple click, ask for help in case a user has an incorrect attitude towards you.
Recommended for you: The Top 10 Live Chat Software Vendors Reviewed What you may not be aware of, though, is how exactly live chat benefits your business when compared to email, phone support, instant messenger services and other communication platforms.
Live chat is a must-have tool for your business, and this blog post is going to cover exactly why that is.